Utilities Blog Articles

5 Major Field Service Challenges and What to Do About Them

Any company that dispatches workers to off-site locations to complete tasks — plumbing, HVAC, utilities, cleaning, ride-sharing, and many others — tend to face similar field service challenges when it comes to managing day-to-day operations. When teams are in the...

Going Beyond Chat Channels: How to Use Technology to Improve Operational Efficiency

In Coolfire’s early days, we created communication software for the military. Our software brought situational awareness to soldiers on the battlefield, providing them with constant access to information about their location, their proximity to key targets, and the...

Has COVID-19 Shifted Your Employees Into New Roles? Here’s How to Get Them Up to Speed Quickly

The COVID-19 pandemic has caused serious shake-ups within many businesses. Here's how you can shift employees into their new roles quickly and effectively. The COVID-19 pandemic has caused serious shake-ups within many businesses. Some have enacted an all-hands...

How a Lack of Data Sharing Makes Utility Disruptions Worse

Power outages and other utility interruptions are on the rise. Considering that we’re still relying on an electric grid built in the '50s and '60s, which is reaching the end of its lifespan, it’s not surprising that infrastructures across the country are becoming more...