Situational Awareness Blog Articles

5 Major Field Service Challenges and What to Do About Them

Any company that dispatches workers to off-site locations to complete tasks — plumbing, HVAC, utilities, cleaning, ride-sharing, and many others — tend to face similar field service challenges when it comes to managing day-to-day operations. When teams are in the...

Take Control of the Supply Chain With Collaborative Logistics Technology

Why does the last mile of the supply chain account for nearly 55% of total shipping costs and waste a disproportionate amount of time? Because it’s difficult for the parties along the supply chain to work together collaboratively. Consider a scenario...

Reduce Last Mile Delivery Costs With Shared Access to Real-Time Data

In a world increasingly obsessed with e-commerce and highly dependent on seamless logistics, it’s imperative to solve the last mile delivery problem. It’s the trickiest and costliest part of logistics: the last mile of delivery. It consumes as much as 53% of total...

Going Beyond Chat Channels: How to Use Technology to Improve Operational Efficiency

In Coolfire’s early days, we created communication software for the military. Our software brought situational awareness to soldiers on the battlefield, providing them with constant access to information about their location, their proximity to key targets, and the...