Task Management Blog Articles

How Coolfire Connects Employees, Managers, and Customers

Customers Want Updates. Managers Need Visibility. Collaboration Solutions Can Make It All Happen. You might remember a time before social media when the only way a customer could reach your business was through phone calls or emails — but those days are long gone....

5 Major Field Service Challenges and What to Do About Them

Any company that dispatches workers to off-site locations to complete tasks — plumbing, HVAC, utilities, cleaning, ride-sharing, and many others — tend to face similar field service challenges when it comes to managing day-to-day operations. When teams are in the...

Going Beyond Chat Channels: How to Use Technology to Improve Operational Efficiency

In Coolfire’s early days, we created communication software for the military. Our software brought situational awareness to soldiers on the battlefield, providing them with constant access to information about their location, their proximity to key targets, and the...

3 Tactics to Maintain Operational Visibility During a Crisis

The COVID-19 pandemic forced businesses to a work-from-home setup overnight. This poses challenges in terms of duplicated work. Here’s how to avoid that. The COVID-19 pandemic forced many businesses to abandon their bustling offices and transition to a work-from-home...