Work seamlessly with your customers
Coolfire Core uses data from existing systems to create real-time views into your operations–for everyone. Connect, alert, collaborate, and task people inside and outside your organization, including your customers.
Works with your existing tech stack
Load data all over the place? Whether you’re using a TMS, a spreadsheet, or telematics data, Coolfire Core unites all of your existing operational data. With Coolfire, you can synchronize data across multiple systems, creating a complete operational picture. Plus, it organizes communication both inside and outside your business.
Operational Visibility
Eliminate customer blind spots
Stay on top of loads and react to at-risk deliveries quickly. Build a complete operational picture to easily track what’s done, what’s next, and what requires your attention.
The product is actively customizable to suit our and our customers’ needs.
Easy to use and intuitive engagement makes it easy to train and roll out.
Customized Distribution, LLC
Seamless Communication
Keep customers in control and communicating
Streamline your communication processes between service teams and customers. Digitize paper forms, eliminate manual communication, and reduce errors throughout your operation.
Enhanced Customer Service Tools
Fast customer service–your new superpower
Empower your customer service teams with a comprehensive view of loads. With Coolfire Core, access all the critical info in one consolidated place–ensuring prompt and accurate service.
Real-time Notifications and Alerts
Connected customers are happy customers
Eliminate costly delays. Inform your customers via text and email alerts, providing timely information about job starts, changes, and other relevant updates. Our Share Links tech makes it easy to send information to anyone inside or outside your organization.
Executive Dashboards
Data-driven decisions with powerful executive dashboards
Get real-time insights into your end-to-end delivery operations, empowering you to make informed decisions, optimize routes, and improve margins. Go from org-level metrics to task-level decisions with a few clicks.
Start building your exceptional customer experience with Coolfire Core
Streamline your fast-moving operations with Coolfire Core customer experience tools. Sign up for a free trial today and discover how Coolfire Core helps you manage operations at scale.